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Social media, dependency and trust
 
Published by kidmercuryblog
01-07-2008

Social media, dependency and trust

The issue of trust is going to redefine how businesses compete. This is why I don't trust Facebook, and why I reluctantly trust Google (they make the best crap and are the smartest company by a long shot, but I am looking to jump ship as soon as something better comes along). The open source revolution is also a revolution in transparency and truth. But of course, since the customer is so powerful on the web, the customer needs to be a bit more demanding of honesty and transparency as well. If Facebook wants all your customer data, they need to be willing to share more of themselves as well. -- KM

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Picture from Rodney Rumford. Up till now I have been watching the Scoble Facebook fight in a half interested kind of way. For those of you that are new to this Scoble ran a script to pull his friend list and other personal data out of ...

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